Managed AI Reception for Law Firms

You hired a receptionist.
You just never have to manage one again.

Enterprise AI powered by

Thinqbox handles the setup, the training, the updates, and the reports.
Your firm never thinks about it again.
Every call answered. Every lead captured. Every month, a report on what it earned you.

Get a Free Practice Demo See how we compare
Est. 2012
500+ clients
California HQ
GPT-4.1 · AWS
+1 888 818 9533
Telewizard clients
Via ⚡ Telewizard
HL Hyslip Legal
BG Blake Goodman, P.C.
FSP Florida Solo Practice
H&C Harmon & Cole LLP
MP Mesa Partners Legal

The legal industry has one intake problem. It's not that firms don't have good lawyers. It's that potential clients call at 9 PM on a Friday and get voicemail — and call the next firm on the list. Thinqbox fixes that. Permanently. And you never have to think about it again, because we manage everything.

One intake engine. Every channel.

Your clients contact you
however they want.

01

Phone Answering

Every inbound call answered in under 2 seconds, 24/7. Intake completed. Appointments booked. Urgent calls escalated with a live summary before it rings your attorney.

Core service · Includes after-hours, weekends, holidays
Do you handle DUI cases?
Yes — our criminal defense team handles DUI, felony, and misdemeanor matters. Can I schedule a free consultation for you?
02

Website Chat

AI chat embedded on your firm's website. Answers questions, qualifies leads, and books consultations in real time — without a human touching a keyboard.

Embedded · No developer required · Live same day
03

Social & Outbound

Facebook Messenger, Instagram DMs, WhatsApp Business, and email — all handled by the same AI. Plus outbound follow-up to leads who reached out and didn't book.

Facebook · Instagram · WhatsApp · Email · SMS
Our deployment philosophy

We integrate slowly.
That's the whole point.

We've watched technology projects fail in law firms for 13 years. The pattern is always the same: a big-bang rollout, a retraining week, staff resistance, and a product that never quite gets used the way it was designed.

Thinqbox works the opposite way. We enter at the edge — handling the calls your team is already missing — and expand only when the previous phase has settled invisibly into your workflow. No disruption. No retraining days. No moment your staff have to change how they work.

We iterate. We refine. We move forward only when we've earned the right to.

By month three, your firm hasn't adopted an AI product. It has simply become more capable. Nobody remembers the rollout — because there wasn't one to remember.

"There wasn't a moment where we had to change anything. It just became part of how the firm works." — Hyslip Law Group
How Thinqbox enters your firm
1
After-hours answering Week 1 · Live

We start exactly where your team isn't — calls outside office hours. Zero change to your existing workflow. Your staff don't notice. Your clients get answered.

2
Overflow + peak hours Month 1 · Expand

When your receptionist is on another call, we pick up. Parallel capacity. No extra hire. The monthly brief shows exactly what was caught that wouldn't have been.

3
Full intake + CRM sync Month 2–3 · Embedded

Full intake flows, Clio logging, appointment booking. The AI runs your front desk. Your staff are doing higher-value work — and they feel the difference.

4
Multichannel + outbound Month 3+ · Full

Chat, social, outbound follow-up — added only when the phone layer is invisible and stable. We never move a phase forward before the last one is settled and proven.

The honest comparison

We checked what everyone
else charges. And promises.

Feature ⚡ Thinqbox AI Smith.ai
Human hybrid		 In-house
Receptionist		 11labs / voice-only
Raw AI voice
24/7 availability
✓ Always on
 ~ Varies by shift ✗ Office hours only ✓ Always on
Consistent quality, every call
✓ Never varies
 ✗ Agent-dependent ✗ Mood, fatigue, turnover ~ Varies by configuration
Legal intake + qualification
✓ Full intake
 ✓ Via trained agents ~ Depends on training ~ Requires dev build
Clio / MyCase / Actionstep sync
✓ Native integration
 ✓ Clio native ✗ Manual entry ~ Via API / dev setup
Predictable monthly cost
✓ Fixed rate
 ✗ Per-call overages ✗ Salary + benefits ~ Varies by usage
Feels human (natural pace)
✓ Engineered for it
 ✓ They're humans ✓ They're humans ✓ Best-in-class voice
Doesn't train on your client data
✓ Zero data training
 ~ Policy varies ✓ N/A ~ Zero-retention option
Managed for you (no IT)
✓ Fully managed
 ~ Self-configure ✗ You manage HR ✗ Requires dev setup
Monthly intelligence report
✓ Included
 ~ Basic call logs ✗ No ✗ No

Smith.ai pricing per public rate cards as of Q1 2025. One criminal defense firm reported a $1,847 bill in a single month after a news feature drove unexpected call volume. With Thinqbox, your cost doesn't change when your phone gets busy.

Why attorneys trust us

We are the legal AI experts.
Your data never leaves your custody.

We built Thinqbox specifically for law firms — not adapted from a generic product. That means we designed the guardrails before you thought to ask for them: the edge cases, the conflict-check moments, the callers in distress, the conversations no AI should handle alone.

⚖

Built for legal, not adapted for it

Every guardrail, escalation rule, and intake protocol was designed around legal practice — not bolted on after the fact.

Legal-first AI architecture
🔐

Your data is your data. Full stop.

Your client conversations are never used to train AI models. Our enterprise agreement with OpenAI contractually prohibits it.

Contractual zero-training guarantee
🛡

We guardrail the edge cases you haven't imagined yet

Distressed callers, conflict checks, after-hours emergencies — pre-built escalation logic so your AI never oversteps.

GPT-4.1 Enterprise · AWS · Encrypted end-to-end
No new software. No new logins.

Works inside every tool
your firm already runs.

Every call, booking, intake form, and message syncs directly into your existing stack. Your receptionist AI lives inside your workflow — invisible, automatic, always current.

Official Clio App Directory Partner
Case & Practice Management
Clio
Clio
Case Management · Official Partner
✓ Native
Outlook
Outlook
Microsoft · Calendar & Email
✓ Native
Google Calendar
Google Calendar
Calendar & Scheduling
✓ Native
MyCase
MyCase
Case Management
Actionstep
Actionstep
Practice Management
Lawmatics
Lawmatics
Legal CRM & Intake
Intake CRM & Lead Pipeline
Lawcus
Lawcus
Practice + CRM
LeadDocket
LeadDocket
Legal Intake CRM
HubSpot
HubSpot
CRM
Salesforce
Salesforce
Enterprise CRM
Acuity
Acuity
Scheduling
Freshdesk
Freshdesk
Support Ticketing
Zendesk
Zendesk
Support Ticketing
Compatible with any business phone system — keep yours
RingCentral
Vonage
Nextiva
8×8
Grasshopper
Talkroute
Ooma
Any VoIP
Any Landline
Any other tool — connect via
Zapier Make REST API Webhooks
If it has an API, we connect to it. If you're not sure, ask us — we've built the integration before.
What attorneys said

Real firms. Real calls.
Not a bot.

Client confirmed: not a bot

"My client said she didn't realise she wasn't speaking to a person until I told her. That's the first AI product I've trusted to represent my firm."

Blake Goodman Blake Goodman, P.C.
⚡ Telewizard Client · Blake Goodman P.C.
Client confirmed: not a bot

"We were missing 30% of our after-hours calls. That number was invisible to us until the first Thinqbox report arrived. That report paid for the service ten times over."

Managing Partner Hyslip Law Group
⚡ Telewizard Client · Hyslip Law
Solo practitioner · Florida

"I'm a solo practice. I can't afford a receptionist and I can't afford to miss calls. Thinqbox solved both problems for less than what I pay for coffee in a month."

Solo Practitioner Florida · Personal Injury
⚡ Telewizard Client · FL Solo Practice
Start to live in one day

Three steps.
One conversation.

01
The intake call

We learn your firm

One 20-minute call. We map your practice areas, intake criteria, tone, scheduling preferences, and escalation rules. No forms. No documents. Thinqbox has been doing this for law firms since 2012 — we know the right questions.
02
Go live

Your AI answers every channel

You forward your number. We embed your webchat widget. We connect your social inboxes. Within hours, every inbound lead — phone, chat, Instagram, WhatsApp — is handled, qualified, and logged into your practice management software automatically.
03
Monthly brief

The report arrives. The number is clear.

Every month: a one-page intelligence brief showing calls handled, leads captured, staff hours recovered, after-hours pipeline value, and one recommendation for next month. Designed for a managing partner's desk. No dashboard. No login. Just a number.
Limited onboarding capacity — Q2 2025

Start with a
free practice demo.

One call. We walk through your current call volume, where leads are slipping through, and what the AI can realistically return to your firm in month one. No pitch. No deck.

Talk to an Expert →

No setup headaches. No IT required. Results in 30 days or your first month is free.